These documents will help you set up and run Password tests.
Minimum Requirements for all Password Tests
Additional Requirements for Listening and Speaking Modules
Password tests run from a desktop shortcut which can be set up using the below instructions.
1. Right-click on your desktop and select New then Shortcut
2. In Type the location of the item enter the following text including speech marks then click Next:
"C:\Program Files\Internet Explorer\iexplore.exe" -k -nohome http://passwordplatform.englishlanguagetesting.co.uk
3. In Type a name for this shortcut enter Password Platform and click Finish.
On Windows 10, Flash Player is pre-installed and does not need installation. On other operating systems, you may need to download Flash Player from the this link: https://get.adobe.com/flashplayer/otherversions/
You will need to select your Operating System, then 'FP for Internet Explorer - Active X'. Once installed, please follow the steps below to set up Flash Player correctly for the Speaking module.
For all Password Tests
Checking test setup for Listening and Speaking modules
then click Login
Password tests run “full screen” kiosk mode. If the test taker accesses anything except the Password test (for example clicking on a pop up message or using the Windows special key), the test will interrupt (stop until restarted).
If this happens, the test can be restarted by clicking on the “continue” button. The test will restart at the beginning and the test taker should “click through” completed Password test sections to the test section which was interrupted to complete the test.
To minimise the chances of this happening, after the test taker has entered their details, the keyboard should be placed out of the way unless needed for a Writing or Maths module.
Setup checks should be made well before testing to allow time to resolve any problems found.
We recommend completing all checks at least one hour before the test is due to start.
Our support team is available to remotely assist with test setup between 09:00 and 17:00 UK time Monday to Friday and will be able to assist with troubleshooting issues.
Password tests run on Windows 7 and above, previous versions of Windows (XP, Vista) will NOT work for the test platform.
Please also note that unlicensed versions of Windows will cause test issues and should not be used.
Tests will only run with Internet Explorer 9 and above. We recommend downloading the latest version of Internet Explorer directly from Microsoft before starting a test.
We recommend that all programs except for the test platform be closed during the test.
In particular, any applications which cause on screen popups (for example, an email client or messaging application) must be closed before beginning the test.
In Chinese speaking regions, we recommend that the English language pack for Windows be installed and the keyboard changed to English (International) before the test is taken.
If the test is not running correctly or Internet Explorer is redirected to a different website when launched, it is likely that your computer has a virus.
We recommend conducting a malware scan and reviewing PC setup to ensure no unwanted programs are installed before starting the test.
If you are experiencing any further issues when setting up or invigilating a test, please call our support team on or email the support team at email@example.com.
If possible, please provide screenshots or details of what went wrong during a test so we can troubleshoot further.
If you have been asked to install TeamViewer by our support team, please click the relevant button below: