Meet the Team

The Password team offers decades of experience in language assessment,
software development, international education and university leadership.

ABOUT

Caroline Browne

CEO and Founder

Caroline Browne

CEO and Founder

Email: caroline.browne@englishlanguagetesting.co.uk

Caroline’s entire career has been spent in Education, most of it in International Education. She began her working life as an English Language teacher in Singapore and then later Japan and went on to run a Language School in London. Caroline joined the university sector in 1992 and has had senior management roles in both the University and private education sectors. In 2008 she founded English Language Testing Ltd which delivers online testing under the Password brand.

ABOUT

Alan Baldock

Director and Shareholder

Alan Baldock

Director and Shareholder

Email: alan.baldock@englishlanguagetesting.co.uk

Alan Baldock joined the Password team in April 2009. His career background is in the information technology business- for over 20 years he was involved in delivering a wide range of products, services and solutions to many different organisations. His career started in software development and moved into business development and commercial management. Alan’s last role before joining the Password team was managing Hitachi Europe’s software business. In this role he worked with many European universities and from this he developed an interest in international education.

ABOUT

Rahul Sharma

Support Team Manager

Rahul Sharma

Support Team Manager

Email: support@englishlanguagetesting.co.uk

Rahul has been working in IT support for over 19 years and joined the Password team in 2013. His previous experience includes working in the City of London, providing IT Support to traders at Lloyds Bank, and an Airfreight Logistics company based in Heathrow. Now, along with his team, he has been supporting our partners, either over the phone, remotely or via email, ensuring that the tests are delivered successfully.

ABOUT

Simi Kohli

Head of Global Partnerships & Communications

Simi Kohli

Head of Global Partnerships & Communications

Email: simi.kohli@englishlanguagetesting.co.uk

Simi has worked in leadership roles across many functions in the International Higher Education sector, including admissions, marketing and student recruitment. She is passionate about providing a positive experience for international applicants and students looking to study in the UK. In her role at Password, she manages all marketing activities and leads on the Password Skills Plus test - the first Password test to be administered directly to students.

ABOUT

Molly Tuttle

Head of Academic Operations

Molly Tuttle

Head of Academic Operations

Email: molly.tuttle@englishlanguagetesting.co.uk

Molly has worked in the field of English language education for more than 18 years and in tertiary educational settings in Canada, Hong Kong, Taiwan and Turkey. She holds TESL certification and a Master’s degree in Educational Technology. Since joining Password in 2023, she has worked in close collaboration with the marking team and compliance team to ensure all tests are marked efficiently and held to a high standard of academic integrity.

ABOUT

Dr Helen Wood

Head of School Partnerships

Dr Helen Wood

Head of School Partnerships

Email: helen.wood@englishlanguagetesting.co.uk

Helen’s career began as a language teacher. While following a bi-lingual postgraduate at Geneva University she discovered passion for EAP and CLIL methodologies. This led to twenty years in the independent school sector working in support of international students, first as Head of EAL and later a senior leader involved in CPD, curriculum development, pupil progress tracking and school improvement. Helen joined Password in 2018 to promote the use of appropriate assessment tools for EAL learners in the school sector.

ABOUT

Shelley Vink

Head of University Partnerships

Shelley Vink

Head of University Partnerships

Email: shelley.vink@englishlanguagetesting.co.uk

Shelley started as an international student herself and now has nearly 10 years of experience in the English language teaching and Higher Education fields. She has worked in a number of varied roles including Associate Director of partnerships at Global University System where she established relationships with universities across the globe. Shelley joined Password in 2022 and wants international students to have the same positive experience she has had.

ABOUT

James Buchanan

Head of Partnerships, APAC

James Buchanan

Head of Partnerships, APAC

Email: james.buchanan@englishlanguagetesting.co.uk

James is based in Kuala Lumpur, Malaysia, and is the lead on developing relationships with International Schools, Higher Education Institutions, Agents and Ministries of Education in the Asia Pacific Region, with a core focus on South East Asia.

James comes from a well-rounded professional background in education having previously been a Director of Admissions and Marketing for a Tier 1 International School in Vietnam, a Regional Director for SE Asia for a specialist University matchmaking company and also as the Regional Lead for Education for 10 countries in Central and Eastern Europe while working for the UK Department for Business and Trade at the British Embassy in Bratislava.

ABOUT

Mira Mirza

Compliance Officer

Mira Mirza

Compliance Officer

Email: compliance@englishlanguagetesting.co.uk

Mira graduated from SOAS University of London in 2023 with a Bachelor of Laws (LLB), providing her with a solid legal foundation and analytical skills. After gaining experience in customer service, she joined Password in April 2024, where she now supports the team with operational tasks and enhances the test-taking experience for our students. Mira is eager to apply her skills in Law and customer service to contribute to Password's seamless operations and high-quality service, ensuring a positive experience for all test takers.

ABOUT

Baindu Moore

Compliance Officer

Baindu Moore

Compliance Officer

Email: compliance@englishlanguagetesting.co.uk

Baindu maintains a solid legal background, graduating from the University of Birmingham with a Bachelor of Laws (LLB) in 2024. After 4 years of combined customer service and legal experience, she joined Password in August 2025 with aims of applying her legal knowledge and analytical skills to uphold regulatory compliance and academic integrity, supporting the company’s operations and their delivery of high quality, secure, and fair testing.

ABOUT

Divyang Kapuriya

IT Support

Divyang Kapuriya

IT Support

Email: support@englishlanguagetesting.co.uk

Divyang graduated from Kingston University with an MSc in Network and Information Security. He has over three years of experience in customer service and two years in IT support, dealing with first-line support and providing professional customer service. In August 2023, he became a valuable addition to the Password team, eagerly anticipating the opportunity to support daily operations and offer client solutions using the Password test.

ABOUT

Kirushihan Kantharupan

IT Support

Kirushihan Kantharupan

IT Support

Email: support@englishlanguagetesting.co.uk

Kirush studied at Middlesex University and recently graduated in Computer Science. He has been working in customer services for over three years, dealing with first line support and delivering professional customer services. He joined Password in July 2022, and looks forward to supporting the team with the day-to-day tasks and providing solutions to clients using the Password test.

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