English Language Testing Ltd’s Terms and Conditions for use of our Websites

Welcome to our website.

The term ELT or ‘us’ or ‘we’ refers to English Language Testing Ltd., the owner of this website, whose registered office is Great West House, Great West Way, Brentford TW8 9DF, U.K. Our company registration number is 6287003, registered and incorporated in England and Wales. The term ‘you’ refers to the user or viewer of our website.

If you continue to browse and use this website and other websites of ELT, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern English Language Testing Ltd.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. Reproduction is prohibited.
  • All trademarks reproduced in this website, which are not the property of, or licensed to us or the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/ or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is governed by the law of England and Wales and the exclusive jurisdiction of the courts of England and Wales.

Purchasers of any of ELT’s tests and test takers should be aware that (in accordance with our privacy policy) we may share the relevant information from applications, assessments, results and fraud reviews with those with a reasonable interest including the purchaser, the person and representatives of the person whose test personal data we are processing, our contractors, law enforcement agencies, when required to by law, and with those that that use or recognise ELT’s assessment results including educational institutions, commercial and other organisations, ELT’s test centres, government (including visa processing authorities) and professional bodies.

Test takers agree to be bound by the “Terms and conditions for taking a Password test” available on ELT’s website.

Online self assessment tests bought from ELT’s website are subject to the following terms:

  • No test will be supplied until full payment has been received by ELT.
  • No refunds will be made.
  • ELT will e-mail the test access code (required to take the test) to the e-mail address supplied to us by PayPal. It is not possible to change this e-mail address.
  • The test access code supplied will is only valid (to access the test) for 24 hours.
  • ELT are not responsible for you failing to use the code within this time.
  • ELT are not responsible for you being unable to access or complete the test because of technical problems with your PC or other equipment, or the Internet connection to ELT’s servers.
  • The result of a self assessment test is intended only to inform you as the purchaser and will not generally be accepted by third parties for any purpose.

Online Password English Language Counselling Centre tests bought from ELT’s website are subject to the following terms:

  • No test will be supplied until full payment has been received by ELT.
  • No refunds will be made.
  • ELT will e-mail the test access codes (required to take the test) to the e-mail address supplied to us by you when full payment has been received.
  • ELT are not responsible for you being unable to access or complete the test because of technical problems with your PC or other equipment, or the Internet connection to ELT’s servers.
  • Password English Language Counselling Centre tests must be used in accordance with ELT’s latest “Terms and Conditions for the use of the Password Testing System – PELCC”.
  • The result of a Password English Language Counselling Centre test is intended only to support the education counselling of students and will not generally be accepted by third parties for any purpose.